Delivery
Shipping & returns
Everything you need to know about getting Toynest to your door — and sending it back if it is not quite right.
Shipping
- Nationwide doorstep delivery across Pakistan in 2 to 5 business days.
- Free shipping on orders over Rs 3,300.
- Below that, delivery is a flat Rs 250 nationwide.
- A small service charge is shown at checkout before you confirm.
- The exact amount is always shown at checkout before you place the order.
- Orders are processed within 24 hours, Monday to Saturday.
Returns
We want you to love what you receive. Unopened products may be returned within 2 to 3 days of delivery for a full refund to your original payment method. For hygiene reasons, used items cannot be returned unless faulty.
To start a return, email support@toynest.com.pk or message us on WhatsApp at +92 339 0020381 with your order number, and we will guide you through the next steps.
Have a question first? Message us on WhatsApp at +92 339 0020381 or see the FAQ.